HELPING HAND: Tan’im helping a Chinese tourist fill up a form at the KLIA on Tuesday. He is one of nine Mandarin-speaking officers placed at immigration counters in the airport.
In a bid to improve tourism and to make it easier for Chinese tourists, the government had decided to station Immigration officers who are able to speak Mandarin. This is in effect and has proven to be effective.
A survey of the counters on Tuesday showed traffic to be smooth, with many tourists approaching Li Han Wei who started work as an immigration officer.
According to a Chinese tourist, the officers are a great help, especially so for first-time travellers to Malaysia like him. The Mandarin-speaking officers were able to clarify certain things.