AirAsia, Malaysia's budget or low cost carrier has made it possible for a lot of people to go travelling or return home to their families on a more frequent basis. With tickets as low as RM1, air travel has become affordable encouraging more travel both locally and overseas.
Those who have flown on AirAsia flights would have noted that flying budget is as good if not better than flying on full-service airlines. It is therefore not surprising that AirAsia has been named the World's Best Low Cost Carrier by Skytrax, a Britain-based consultancy that rates commercial airlines.
AirAsia received the award from Skytrax in a ceremony held at the Aircraft Interiors Expo 2009 in Hamburg, Germany. The award was determined from results of the annual World Airline Survey of which airline products and service standards were evaluated.
AirAsia group chief executive officer Datuk Seri Tony Fernandes attributed the airline's good standing to their amazing cabin crew, professional pilots and guest serving staff on the ground.
“We are also good in many ways including on-time schedule, web check-in, airbus and food. Our assigned seating system has pleased many passengers and our call centre has high performance in serving them,” he said.
AirAsia’s ultimate aim is to be the best airline in the world.
Source: The Star..AirAsia named world’s best low-cost carrier by Skytrax
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